Privacy Policy

1. Introduction

Mahantam Consulting & Services ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at mahantam.ca or engage with our consulting services.

As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

2.1 Information You Provide

When you interact with us, you may voluntarily provide personal information, including:

• Contact Form Submissions: Name, email address, phone number, company name, service interest, and message content submitted through our contact form.
• Email Communications: Information you share when corresponding with us at info@mahantam.com.
• Service Engagements: Business contact details, project requirements, and other information necessary for delivering our consulting services.

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically:

• Log Data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
• Device Information: Device type, screen resolution, and language preferences.
• Cloudflare Analytics: Our hosting provider (Cloudflare) may collect aggregated, privacy-focused web analytics data such as page views, referrers, and country of origin. This data is collected by Cloudflare at the network level and does not use cookies or track individual users across sites.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request.
• To communicate with you about our services, including follow-ups to contact form submissions.
• To improve our website, services, and user experience.
• To comply with legal obligations and protect our legal rights.
• To send relevant business communications, only when you have expressed interest in our services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use a limited number of third-party services to operate our website:

• Cloudflare: Our website is hosted on Cloudflare Pages, which provides content delivery and security services. Cloudflare may process certain technical data (such as IP addresses) to deliver and protect our website. For more information, see Cloudflare's Privacy Policy.
• Web3Forms: Contact form submissions are processed through Web3Forms, which securely delivers form data to our email. Web3Forms does not store your submission data permanently. For more information, see Web3Forms Privacy Policy.
• Fonts: We self-host all fonts used on our website (Inter and JetBrains Mono). No requests are made to external font services, and no data is shared with third parties for font rendering.

5. Cookies and Tracking

Our website is a static site and does not use cookies for tracking, advertising, or analytics purposes. We do not use any third-party analytics tools such as Google Analytics.

However, our hosting provider (Cloudflare) may use essential cookies necessary for the operation, security, and performance of the website. These are not used for tracking or profiling purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for a reasonable period to allow us to respond to and follow up on your inquiry. Once the information is no longer needed, it is securely deleted or anonymized.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS to encrypt data in transit. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Withdrawal of Consent: Withdraw your consent for the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.